TERAGRAM LAUNCHES MyGADs ENTERPRISE EDITION

Collaborative Wiki Application Combines Easy Web Editor with Direct Answers Search to Allow Enterprise Users to Create, Share and Retrieve Information on Web and Mobile Devices

Cambridge, Mass. - August 14, 2007 - Teragram (www.teragram.com), the leading provider of multilingual natural language processing technologies, announced today the launch of MyGADs Enterprise Edition, a collaborative technology that allows corporate users to work together on a unique, searchable "wiki" (a popular Web 2.0 publishing and collaboration tool, most notably used in Wikipedia) to share information among groups and retrieve data through multiple formats. Additionally, Teragram's patented Direct Answers technology allows members of the groups to search the stored information, returning the answer a user is seeking. For example, if one asks, "What is Bob's cell phone number?," MyGADs will search the user's pages and return the actual number. This search and retrieve capability works not only from an Internet browser, but also from mobile devices such as cell phones and PDAs, as well as through common IM services.

A group of users can create a GAD page using a simple Web editor within MyGADs.com, and access, edit, update, search for and share documents through Internet browsers, smartphones, mobile PDAs, J2ME-enabled devices and cell phones. Much like the consumer version of MyGADs.com, launched in March 2007, MyGADs Enterprise Edition allows users to query the information they store, using a personalized question-answering search engine. As opposed to traditional search, where a user receives a set of links as a result of a search query, Direct Answers returns a simple answer to a query.

"E-mail is often an inefficient way to work together on a document or project - that's why wikis have become increasingly popular for businesses," said Yves Schabes, Ph.D., president and co-founder of Teragram. "But, until now, there's been no real way for people to search the contents of their wikis on a mobile device. Direct Answers makes the most of the limited real estate on a mobile device, giving the searchers only the results they are looking for. This type of technology is extremely important with today's mobile workforce. Information overload can get the most of people while they're on the road, but now they'll have the ability to search their information wherever they are."

Possible Uses for MyGADs Enterprise Edition
According to a March 2007 survey[1] of 2,847 executives from McKinsey Quarterly, 75 percent of respondents use Web 2.0 technologies, including wikis, to manage internal collaboration, while 70 percent use them to interface with customers. MyGADs Enterprise Edition provides a means for enterprises to collaborate with their customers, prospects and partners.

Examples of ways in which companies can use the software include:

  • Trip, event and tradeshow planning
  • Enterprise knowledge base
  • Customer lists
  • Prospect and sales tracking
  • Expense reports
  • Frequently asked questions
  • Corporate handbooks
  • Contacts and directories
  • Research and development
  • Contract management

Taking the Wiki Mobile
Enterprise users can create wiki pages and search their information using BlackBerrys or PDAs, J2ME- and Windows-enabled devices, and nearly all SMS-capable mobile phones. For example, using a mobile browser on a BlackBerry device, a user can log into his or her GAD account, add information, edit documents and communicate with co-workers - all in one centralized location. All of the information that's added to the GAD is saved to the account, so changes are visible to anyone that logs in with permissions to view the GAD.

For instance, if a user added information to a corporate GAD wiki about the address of a trade show, a co-worker could query the information on a BlackBerry using a simple search form. By typing a sentence, question or phrase (such as "Address for trade show") into the GAD search engine, a user would receive Direct Answers from the corporate wiki. In return, the user would receive only the address of the conference center.

How It Works
A GAD consists of a collection of Web pages, documents and applications shared by a group. This information can be accessed and updated by members of the group on any Internet browser or mobile device. A GAD can be kept private, or can be used to share information and collaborate within a group of users. Using a simple word processor, users can quickly and easily create Web pages, and upload documents, images and videos - without learning HTML or other complicated programming languages.

Rather than working via e-mail by sending document attachments back and forth, MyGADs makes collaboration efficient: documents are centralized in a single location shared by the group, pages are easily created and viewed, records are created for each user's version (each version can be easily compared) and information can be accessed and created from a computer or mobile phone.

Central to MyGADs is the powerful, patented Direct Answers search engine, which provides precise answers (instead of full documents or links) to search queries. A traditional search engine retrieves documents that match a keyword query, and presents these linked HTML documents to the searcher in ranked order. However, most end-users are not looking for documents - they want precise answers to their questions. With standard search engines, users must first sift through numerous documents to find exactly what they're looking for. Teragram Direct Answers shortcuts this process and turns compact devices such as mobile phones into powerful answering systems.

In addition to processing information stored in a GAD, Direct Answers technology can also connect to third-party applications such as online weather data, world clocks, enterprise databases, enterprise search engines, Microsoft Exchange Server and more. MyGADs connectors (Web services or application programming interfaces) easily connect to third-party or existing information systems.

For a full list of features included in MyGADs Enterprise Edition, go to: http://www.teragram.com/solutions/mygads.htm

For documentation or to schedule a demonstration of MyGADs Enterprise Edition, contact us at http://www.teragram.com/info

About TeragramSM
Founded in 1997, Teragram Corporation (www.teragram.com) is a software company that has been developing and licensing natural language and search technologies to major enterprises, publishers and search engines. The development of MyGADs required five years in R&D, resulting in three patents, with 12 additional pending. MyGADs is a natural evolution of the technologies Teragram has developed over the past 10 years, which are used behind the scenes in many major corporations. Teragram's search technologies currently help consumer-facing companies deliver faster, richer search experiences. Customers range from AOL, Monster.com, Sony Playstation Global, Ask.com and Yahoo!, to top news portals such as CNN.com, ABCNews.com, Associated Press, Forbes.com, Washingtonpost.com and The New York Times Corporation (nytimes.com). Teragram's enterprise applications drive more efficient searches and organize information in 30 languages. Enterprise deployments include government organizations, publishing, pharmaceutical, telecommunications and financial leaders such as The World Bank, Reed Business Information and MIT's Lincoln Laboratories.

 
 
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