TERAGRAM LAUNCHES DIRECT ANSWERS FOR THE ENTERPRISE

Search Technology Extracts Answers to Questions from Multiple Types of Documents

CAMBRIDGE, Mass. - June 22, 2006 - Teragram, the leading provider of multilingual natural language processing technologies, announced today the launch of Direct Answers for the Enterprise, a technology that searches documents within corporations to break down users' queries and find simple answers to their questions. The first natural language technology of its kind at work in the corporate setting, Direct Answers for the Enterprise scans structured databases like Excel spreadsheets and sales lead databases, as well as semi and unstructured documents like text-based reports and Web pages, to provide comprehensive answers derived from multiple sources of information.

Direct Answers technology is currently at work in the consumer market, powering AOL's search engine and answering searchers' queries on general knowledge, medical questions, pop culture and more. Unlike Google's OneBox for Enterprise search appliance, Teragram's Direct Answers integrates seamlessly with existing search software and does not require hardware installation. In addition, Direct Answers provides the following benefits:

  • Intelligent multi-lingual query processing - Parses user questions into meaningful search terms.
  • Federation - Aggregates search results from multiple sources controlled by the enterprise (including other search engines) for improved, comprehensive answers.
  • Scalability - Accommodates unlimited amounts of information, dependent on server capacity.
  • Speed - Scans up to 50 queries per second.
  • "Question-answering technology is just beginning to scratch the surface of what we're hearing large companies ask for from the search market," said Jean Bedord senior analyst at Shore Communications. "The need for enterprise search technology like Teragram's is immense - with today's multinational companies and distributed workforces.. More than ever before, competitiveness is a function of intelligence and being able to get quick answers to the questions you have on the job, from disparate enterprise sites, servers and databases."

    Being able to intelligently process queries against and extract answers from different types of data - structured, semi-structured, and unstructured - is a key difference between Direct Answers for the Enterprise and other enterprise question-answering technologies. For example, if an HR Director wishes to search the hire date, title and salary of an employee, she can "ask" Direct Answers for the Enterprise for that information. One simple answer will appear, accompanied by links to related documents to provide additional background information.

    Direct Answers for the Enterprise works by parsing a users' initial query, and analyzing it syntactically and semantically in a process that takes milliseconds. By processing content in document repositories, enterprise content management systems and specialized enterprise applications like e-mail programs, Direct Answers for the Enterprise can find answers to search queries in seconds.


    About Teragram
    Teragram is the market leader in multilingual natural language processing technologies that use the meaning of text to distill relevant information from vast amounts of data. Founded in 1997 by innovators in the field of computational linguistics, Teragram alone offers the speed, accuracy and global language support that customers and partners demand to retrieve and organize growing volumes of digital information. Teragram helps customers perform more efficient searches and better organize information in more than 30 languages, enabling them to reach new markets and make better decisions. Teragram serves customers across the publishing, pharmaceutical, telecommunications and financial industries, including AOL, Ariba, Ask Jeeves, Associated Press, CNN, Factiva, FAST Search & Transfer, Forbes.com, InfoSpace, Kofax, Naval Post Graduate School, NYTimes Digital, OneSource, Reed Business Information, Ricoh, Sony, Verity, WashingtonPost.com, the World Bank, and Yahoo. For more information please contact 1-617-576-6800 or visit http://www.teragram.com/info.

     
     
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